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Frequently Asked Questions
Below are some of our most frequently asked questions. Be sure to read through them to get your questions answered. If you still have additional questions, “Message Us” in the form below. We will be more than happy to answer any additional questions you may have.
We try our best to ship the day after the order was placed, but please allow 72 business hours for us to process your order.
We ship 5 days a week! We want to make sure you receive your plants as soon as possible.
*Monday-Friday with the exception of USPS non-operational days (such as government holidays)
Of course! Just add a note to your order letting us know the specific date you want them shipped. We can not guarantee a specific delivery date but we will do our best to meet your requests.
We are sorry but we do not currently ship internationally. Sorry, maybe sometime in the future.
We ship our plants via USPS or UPS. We ask for up to 72 hours to process orders. In transit they will take between 2 to 5 days to arrive, depending on your Zip Code. In some rare instances, it might take a little longer due to reasons that are out of our control.
You can refer to our Terms page for detailed information about our 100% satisfaction guarantee.
Yes, all plants that are planted in a 2″- 4” pot, will be sent out in their pot. Any larger plants will be sent bare root. (meaning no soil and no pot)
Contact Details
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1569 2nd Ave, New York,
NY 10028, USA
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+123 456 7890
+123 456 7891
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